Is there a set time I will get ticket access? When it’s your turn, your spot will be held for 10 minutes to begin shopping. This way, if your turn begins while you’re still away, you’ll hear the notification bell from the Queue. While it’s a better idea to keep your device nearby, if you need to step away we recommend turning up the volume on your device. While you’re in the Queue, your spot will be automatically and frequently refreshed, so please don’t refresh, close, or leave the page.
This gives you a fairer chance since you’re only competing against other real, human fans for the same seats.ĭo I have to stay on the page the entire time? With Smart Queue, we manage the flow of traffic into the shopping experience while simultaneously detecting bots and reducing their access. This results in tickets being sold out in a matter of minutes. Since automated bots are faster than a real, human fan, they can scoop up tickets before fans are able to shop and checkout. It’s there to keep out the bots so every fan gets a fair chance at tickets. In case you have more questions, we included a few commonly asked ones below. If you need to step away, turn up the volume on your device so when it’s your turn, you hear the Queue notification bell.Confirming you have a valid form of payment in your account with your current email and billing information.Signing in to your Ticketmaster account at least 10 minutes in advance of joining the Waiting Room.For a smoother shopping experience, we recommend… * Events using the Smart Queue may vary due to traffic and demand that impact wait times. Please note, that during high-demand sales, tickets are available on a first-come, first-served basis, and not guaranteed. Once it’s your turn to shop, choose your tickets and then proceed to checkout.When the sale begins, the Queue will open and you’ll be given a place in line.Join the Waiting Room at least 10 minutes prior to the event going on sale.Go to Ticketmaster and locate the event* you want to shop for.The Smart Queue acts as a ‘virtual line’, which helps us protect you and tickets in a more effective way.
This is why we created the Ticketmaster Smart Queue, which powers the latest way to shop for tickets to popular events while keeping bots out. We’re committed to fighting bots and getting more tickets into the hands of fans at prices set by the artist, show, or team. Ticket bots are moving faster than ever, snatching up the best seats at great prices, all in a matter of seconds. The clock strikes 10 AM, you hit go, and tickets are.gone! How can that be? We’ve all been there, ready and waiting to buy the perfect tickets to see our favourite artist, show, or team. The Latest Way to Shop for Tickets to Popular Events
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